Beyond the Bot: Building Collective Intelligence that Scales

The chatbot era was just the prologue. Now, enterprises are building networks of thousands of autonomous agents that must think, act, and represent a brand with integrity. In this fireside chat, Paula Goldman, Salesforce’s Chief Ethical & Humane Use Officer, explores how to design that future responsibly — where ethics isn’t an afterthought, but the foundation of agility. She’ll share how leaders can bridge the gap between policy, code, and culture to create an ecosystem of humans and AI working in concert. Learn how to build a workforce that is fast, adaptive, and - above all - trustworthy.